Contact SUMMIT One Vanderbilt (NYC)
Questions about timed-entry tickets, sunset slots, Levitation glass boxes, Ascent status, accessibility, or booking changes? We’re here to help—typical replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group bookings, accessibility routes via Grand Central, or cancellations, email us Monday–Friday, 09:00–17:00 (local time). We’ll reply with clear next steps.
Email Support
To speed things up, please include: preferred date/time, ticket type (General Admission / sunset / Ascent add-on), number of visitors (adults/youth/children), and any accessibility needs. If you already booked, add your order ID.